State Farm uses a state of the art network with one of the world’s largest virtual computer networks. It’s considered one of the 100 best places to work (Computerworld 2010, 2009, 2008, 2007, 2002) in IT with nearly 10,000 IT professionals, nearly 10,000 parking spaces on 200+ acre campuses. They have more data on hand than the Library of Congress with more than 4,000 Terabytes of SAN storage. The mainframe capacity is more than 124,000 MIPS, and more than 25,000 servers installed.
State Farm’s technologies embraces ten Gigabit Ethernet switching and routing, voice recorders, computer telephony integration (CTI), interactive voice response systems (IVR), network routing at the carrier level, virtual private network (VPN), high-definition videoconferencing, wireless: satellite, LAN, microwave, cellular, in-building amplification systems, IPv4 services (DNS, DHCP, IP address management), applications acceleration, and IP telephony.
State Farm uses an ERP application which has greatly contributed to simplifying the magnitude of operations.
The Enterprise Resource Planning (ERP) insurance software helps to integrate the data of all the departments and functions under one common database. The different departments at State Farm need not depend on one another especially during the crucial hours of settling claims and litigations. This in turn improves the efficiency of their operations. ERP has also helped solve problems with accessibility to details in real time and this has saved the company in terms of money, costs and information, thus removing all setbacks.
State Farm’s insurance agents get constantly updated in the specific database shared by the company and agents in the form of ERP. This makes it possible for State Farm’s management to know the stake of its agents at a particular point of time and further changes made thereby.
